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Welcome to the NorthBay Provider Portal
NorthBay Health knows that timely and secure access to key patient health information is important for both physicians and their patients. The NorthBay Provider Portal will put all that information at your fingertips – using an efficient and streamlined platform, so you can spend more time focusing on the patient.
Access the NorthBay Provider Portal
Existing User Login
Don't have a login? Learn how to get started.
Learning is Quick and Easy
Most people feel that 30 minutes of learning is sufficient to be comfortable with the basic functions.
See our learning guide on available provider portal services and quick links to their corresponding help pages.
What is the NorthBay Provider Portal?
Use the NorthBay Provider Portal to access and share patient health information with other doctors, hospitals or other service providers. It makes it easy to collaborate, so you can share treatment information and patient demographic data. The portal will be rolled out in phases.
In Phase 1
You’ll have access to:
- Hospital discharge summaries and instructions.
- Notice after your patient is seen at one of NorthBay Health’s Emergency Departments in Fairfield and Vacaville.
- Improved communication with other providers and office staff.
In Phase 2
You’ll have access to:
- Real-time lab results, clinical reports and other documents.
- Radiology, X-ray, MRI, CT, EKG, pathology, cardiology, catheterization and operative reports.
- See chart updates made for your patient by other providers.
- Information from remote locations by smartphone.
Getting Started with the NorthBay Provider Portal
Access to the NorthBay Provider Portal is by invitation only. If interested in the Provider Portal, please contact your NorthBay contact to learn more. If you don't have a NorthBay contact, contact Kelly Rhoads-Poston, Senior Business Development Liaison, at (707) 646-3293 or email her at KRhoadsPoston@NorthBay.org.
Additional Information
Because the NorthBay Provider Portal functions under HIPAA requirements, the use of patient health information on this platform does not require patient consent if the information is limited to use for treatment, payment and operations. HIPAA does require patients be notified of the privacy policies of the practice, though. Your current practice privacy notification may cover the NorthBay Provider Portal.
Access the NorthBay Provider Portal
Existing User Login
Choosing NorthBay is as easy as selecting any of the plans below!
***The below data is only accurate on the rops server!***
| Insurance | Medical Group (Outpatient physicians) NorthBay Centers for Primary Care NorthBay Medical Group | Hospitals NorthBay Medical Center NorthBay VacaValley Hospital | Surgery Ambulatory Surgery Center at VacaValley |
|---|---|---|---|
| Aetna HMO ** | |||
| Aetna: PPO, EPO, POS | |||
| Anthem Blue Cross HMO ** | |||
| Anthem Blue Cross PPO, EPO, POS, PPO/EPO | |||
| Anthem MediBlue Access (PPO) Medicare Advantage | |||
| Anthem MediBlue Dual Access (PPO D-SNP)(Medicare/Medi-Cal) | |||
| Anthem Medical Local Preferred Provider Organization (LPPO). (Out-of-state Blue Cross/Blue Shield Medicare Advantage PPO) | |||
| Anthem Medicare Preferred PPO Plan | |||
| Blue Cross Blue Shield PPO | |||
| Blue Shield HMO: Access+, Individual Family Plan, Local Access+, Providence Option Plus, SaveNet, Trio ** | |||
| Blue Shield, Standard PPO, POS | |||
| Brand New Day Medicare Advantage Plan (specialty referral only) | |||
| CalPERS: PERS Platinum (PPO) and PERS Gold (PPO) | |||
| CHAMPVA | |||
| Cigna HMO, PPO, POS | |||
| Compass Rose Plan | |||
| *New* Covered California: Anthem Blue Cross PPO | |||
| *New* Covered California: Blue Shield HMO ** | |||
| Covered California: Western Health Advantage | |||
| FEHB: Blue Cross Blue Shield PPO | |||
| First Health/Coventry PPO, EP | |||
| GEHA PPO Plans | |||
| Health Net HMO: Blue & Gold, SmartCare - CalPERS, WholeCare ** | |||
| Health Net PPO, POS | |||
| Health Smart EPO | |||
| Health Smart POS | |||
| Health Smart PPO | |||
| Mail Handlers Benefit Trust PPO, POS | |||
| Medi-Cal | |||
| Medicare | |||
| Medicare Supplemental Plans A-N (i.e. AARP, Mutual of Omaha, etc) | |||
| MultiPlan/Private Healthcare Systems (PHCS) PPO, POS | |||
| Partnership HealthPlan of CA (Currently not accepting new patients for Primary Care) | |||
| Private Healthcare Systems PPO, POS | |||
| Three Rivers Provider Network PPO | |||
| TRICARE (includes TRICARE for Life) | |||
| UnitedHealthcare AARP Medicare Advantage Choice (PPO) | |||
| UnitedHealthcare Employer Retiree Medicare Advantage Plan PPO | |||
| UnitedHealthcare HMO: Signature Value, Signature Value Focus ** | |||
| UnitedHealthcare Medicare Advantage Assure (HMO) | |||
| UnitedHealthcare PPO, EPO, POS | |||
| UnitedHealthcare, AARP MedicareComplete, SecureHorizons (HMO) | |||
| Western Health Advantage | |||
| Western Health Advantage MyCare & MyCare Plus |
** Hill Physicians Medical Group plans. Hill Physicians Medical Group and NorthBay Medical Group joined forces effective October 2021 to offer more choices for patients.
If your plan is not listed, please feel free to check directly with our health plan specialist, Kelly Rhoads-Poston at (707) 646-3280 or AskKelly@NorthBay.org or your health plan administrator to see if NorthBay Healthcare is included in your plan's network.
